AcuRite delays shutdown of older weather app after user complaints
AcuRite says it will keep My AcuRite running while it works to address gaps in its newer AcuRite NOW app.
By Hana Yoshida · Markets Reporter
3 min read
AcuRite has put off its plan to shut down the My AcuRite app after customers objected to being pushed to a newer app that lacks some functions they use. The delay matters for owners of the company’s weather stations, rain gauges and indoor thermometers, who had been told they would need to move to AcuRite NOW by May 30.
Jeff Bovee, AcuRite’s vice president of product development, told Ars Technica that the migration has prompted serious questions and concerns from long-time users. He confirmed that the company no longer plans to close My AcuRite on the previously announced timetable.
AcuRite NOW, available for iOS and Android, launched in June 2025 as the company’s new companion app. AcuRite had said My AcuRite would be shut down at the end of May, leaving device owners to use AcuRite NOW to manage their hardware.
Users pushed back because the older software still handled some tasks better, according to Ars Technica. In May, the newer app did not include several My AcuRite features, including support for renaming multiple temperature sensors, reporting temperatures with decimals and using an online dashboard.
Customers also reported trouble sending data to weather websites and criticized the app’s layout, saying it wasted space, Ars Technica reported. Bovee said many customers had identified shortfalls in AcuRite NOW compared with My AcuRite.
Company says the newer platform still needs work
Before retiring the older app, AcuRite is working on several parts of AcuRite NOW, Bovee told Ars Technica. Those areas include account setup, device onboarding, station connectivity, data visibility, app usability, notifications and overall reliability.
Bovee has said the switch remains necessary because My AcuRite was built mainly as a cloud dashboard for weather stations, while AcuRite NOW is intended to be a broader platform for connected devices. He told Ars Technica last month that the newer app supports more devices, including some third-party smart gadgets and Tuya’s SmartLife IoT ecosystem.
The newer app also changes how some users share weather data. Ars Technica reported that AcuRite NOW charges a subscription fee to share data with Weather Underground, while that feature is free through My AcuRite.
Bovee said users had complained for years about the lack of updates to the My AcuRite website and app, and that AcuRite had limited ability to improve that older system. He said the newer platform gives the company more room to develop and sustain the product for users.
No replacement shutdown date yet
AcuRite has not set a new date for ending My AcuRite. Bovee told Ars Technica that the company is concentrating on improving the user experience rather than announcing another cutoff date.
He also said the legacy platform still has to be retired eventually. When AcuRite selects a new shutdown date, Bovee said, the company will communicate it clearly and give users time to complete the move from My AcuRite to AcuRite NOW.
AcuRite is also working on a web-based dashboard for AcuRite NOW, Bovee confirmed to Ars Technica. He did not give a release date, but said the planned web experience is intended to be part of AcuRite NOW and to add new features rather than simply copy the My AcuRite dashboard.
This story draws on original reporting from Ars Technica.